Opening the shelf…
Opening the shelf…

Book dossier
by Eileen Milner
"In this book Eileen Milner introduces the reader to the concepts of information and knowledge and explores a variety of tools and techniques which may be usefully adopted in actively managing and developing these resources. Wherever possible, real-life public sector cases and examples are used to illustrate good practice, as well as some of the pitfalls of poor application."--Jacket.
Walter M. Miller Jr.