Opening the shelf…
Book dossier
by Lloyd C. Finch, Lloyd Finch
No description is available for this edition yet.
Winning with the Caller from Hell
Shaun Belding
Good manners on the phone
Ann Ingalls
Effective Telephoning
Jeremy Comfort
Telephone Communication in the Information Age :
Roberta Mantus
Phone tactics for instant influence
John Truitt
The phone book
Richard A. Zarro
Speak to influence
Susan Berkley
Tough call
Mike Loew
Telephone Courtesy and Customer Service Rev Ed
Lloyd Finch